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Shipping Policy

Follicool is discreetly packaged. Most shipments will be carried out by Australia Post.

Delivery costs are calculated directly using the Australia Post API connected to this website. It is calculated by weight of your order and location. We ship all products for Forestville NSW 2087.

It is your responsibility to ensure that a valid address is supplied to us at the time of order. Follicool do not take responsibility of delivery to an address that has been incorrectly supplied.

We strive to deliver all our products to our customers on time, every time, however in the event that a package is delayed, Follicool will not be held liable on behalf of its carrier.

We use Australia Post for all deliveries. For orders prior to 5 pm, Monday-Friday, your order will be dispatched that day.

We are based in Sydney, it may take longer to receive your delivery in regional or non-major cities due to Australia Post.

Australia Post Delivery Categories

Regular Delivery
Standard parcel service delivers in 2 or more business days. More information

Express Delivery
Delivery is guaranteed to occur the next business day only within the Express Post network.  More information